If your interview link shows a blank page or appears to have become invalid, it may be because the link needs to be renewed or because cookies were stored from a previous session.

Here is a simple guide:

1. New link and incognito tab
We recommend that you contact us to get a new link. When you receive the new link, open it in an incognito tab to avoid problems with old cookies and sessions.

2. Clear your browser cache and cookies
You can also try clearing your browser cache and cookies, which often resolves token issues that prevent the link from working properly.

3. Change your device if the problem persists
If the link still doesn't work, try opening it on a different device to see if that solves the problem.

We are here to help you! If the problem persists, please contact our support team for further assistance.